Website Privacy Policy 

Effective Date: 21 December, 2024 

Contact Information: If you have any questions about this policy, please email info@pygmy-elephant.com. 

Key Details 

This privacy policy explains how Pygmy-Elephant.com collects, uses, and protects any information you provide while using this website. We are committed to safeguarding your privacy and ensuring the information you provide is secure. 

Introduction

Pygmy-Elephant.com gathers and uses information to provide products, improve services, and better understand how visitors interact with our website. This helps us present relevant content and enhance the overall user experience. 

Data We Collect 

We may collect the following types of personal and technical information:

  • Personal Details: Name, job title, contact information (e.g., email address, phone number)
  • Demographic Information: Location (postcode), preferences, and interests
  • Technical Data: Website usage data, such as pages visited, and interactions with content
  • Other Information: Client inquiries, special offers, surveys, and any additional information relevant to providing our services 

How We Use This Data 

Collected data allows us to:

  • Maintain internal records and improve our services 
  • Customize and enhance your website experience 
  • Respond to specific inquiries and provide customer support 
  • Send promotional emails and updates regarding our products, services, offers, or other relevant content 
  • Contact you for market research or feedback on your experience 

Controlling Information About You 

When you provide your information on our website, you may have the option to: 

  • Opt-in to receive marketing communications from us by email, phone, SMS, or mail. 
  • Opt-in to receive marketing communications from third-party partners by email, phone, SMS, or mail. 

SMS opt-in and phone numbers for SMS will not be shared with third parties and affiliates for marketing purposes.

If you agree to receive marketing communications, you can withdraw consent at any time by:

  • Emailing us at info@pygmy-elephant.com. 
  • Writing to us at 306 S. Washington Ave Ste 230, Royal Oak MI, 48067 USA. 

Note that our website does not currently support account creation or sign-in for managing your preferences.

SMS Marketing and Consent 

Terms and Conditions

We may use your phone number to send you text messages if you have expressly consented to receive SMS communications. Phone numbers collected for SMS consent: 

  • Will only be used for communication purposes directly related to our products, services, or promotions. 
  • Will be collected via digital intake questionnaire.
  • Information obtained as part of the SMS process will not be shared with third parties for marketing purposes.

The types of messages you may receive from us include:

  • Updates and/or information regarding your accommodation, transport, or activity reservations.
  • Weather and trail condition updates.
  • Other notifications related to your itinerary, as necessary.

Standard messaging disclosures:

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or refer to this Privacy Policy.

Cookies and Their Use 

What is a Cookie? 

A cookie is a small file stored on your device that helps our website recognize you as a visitor, track pages you visit, and retain information about your preferences. Cookies are used to:

  • Analyze website traffic and improve our site’s structure and content 
  • Store your preferences for a customized experience 
  • Recognize when you return to our site 

Cookies do not provide access to your computer or personal information beyond what you choose to share with us. 

Controlling Cookies 

You can adjust your browser settings to manage or block cookies from this website. Be aware that disabling cookies may affect the website’s functionality and limit certain features. For more information about cookies, visit All About Cookies. 

Data Security 

We are committed to keeping your information secure. Our website employs physical, electronic, and procedural safeguards to protect your data in line with the latest data protection regulations, including GDPR compliance.

Links to Other Websites 

Our site may contain links to third-party websites. Pygmy-Elephant.com is not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies before providing any personal information.